The Everyday Salon
Join business owner Brandon Hensley and salon industry veteran Lauren Radoncic for The Everyday Salon, a podcast dedicated to the world of running a successful small business. Each episode dives deep into the everyday challenges, triumphs, and best practices you face, sprinkled with humor, inspiration, and actionable tips. Brandon, alongside his wife Janet, has steered the multi-location Tangerine Salon Group in Dallas, TX, through it all. Whether you're a seasoned owner or an aspiring stylist, The Everyday Salon has the tools and insights to take your business to the next level.
The Everyday Salon
#44 - Retail Revolution | Turning Clients into Loyal Product Advocates
Is maximizing your salon's retail sales a constant struggle? You're not alone! In this episode, we'll dive deep into the world of salon product retail, offering practical strategies to transform your approach and turn clients into loyal product advocates.
Here's what you'll learn:
- Shifting your mindset: Discover how to move away from the "pushy salesperson" stereotype and develop a genuine, consultative approach to product recommendations.
- Unlocking the power of product knowledge: Learn how to become a product expert, allowing you to confidently answer client questions and recommend the perfect solutions for their unique needs.
- Building trust and advocacy: Explore strategies to cultivate deeper client relationships and turn them into enthusiastic supporters of your salon and its product offerings.
- Creating a retail environment that sells: We'll discuss tips for optimizing your salon's retail space to encourage browsing and seamless purchasing experiences.
- Boosting sales with effective communication: Master the art of product recommendations, addressing client concerns, and leveraging post-appointment follow-up to secure repeat business.
Whether you're a stylist, salon owner, or anyone passionate about growing your salon business, this episode is packed with actionable insights to help you unlock the full potential of your retail sales.
Tune in and join the retail revolution!
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